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Transforming your business for success

In today's fast-paced and highly competitive business environment, it is crucial for businesses to continually transform and adapt to new challenges and opportunities.


Business transformation involves making significant changes to a company's operations, processes, and strategies in order to improve performance, reduce costs, and gain a competitive advantage. This can include adopting new technologies, streamlining processes, and developing new products or services.


BioQuest Advisory has a team of experts who can effectively partner with clients in their journey towards business transformation. They have the skills and experience to help businesses identify areas of improvement, develop and implement effective strategies, and drive change. Through close collaboration with clients, the team at BioQuest Advisory can help businesses achieve their transformation goals and stay ahead of the curve in their industry.

(1) Business Strategy and Operating Model

Business strategy is a crucial component of any successful organization. It involves setting clear objectives and creating a roadmap for achieving them. A well-defined strategy helps businesses to align their resources and capabilities to achieve their goals and stay ahead of the competition.


At BioQuest Advisory, we have extensive experience in partnering with our clients to formulate growth strategies that are tailored to their unique needs and objectives. Our team of experts works closely with clients to understand their business challenges, market dynamics, and growth opportunities, and designs solutions to help them achieve their goals. We also help clients to renew their organizations by analyzing their operating models, identifying areas for improvement, and implementing changes to optimize performance. By working with BioQuest Advisory, clients can stay ahead of the changing business landscape and remain competitive in their industry. We are committed to delivering results-driven strategies and solutions that drive long-term growth and success for our clients.

Our services include:

Growth Strategies
•    Expanding existing markets
•    Entry to new markets
•    Acquisition due diligence
•    New product and services launch
•    Restructuring current products and services

Organization Transformation
•    Senior management realignment
•    Business restructuring
•    Post-merger integration
•    Legal entities rationalization

Target Operating Model
•    Organization structure to deliver value to business
•    Delivering effective and efficient processes at the right places
•    Customer services model to ensure meaningful customer engagements
•    Establishing policies to support business growth, governance and risk management
•    Defining technology enablement to enhance business responsiveness, quality and cost effectiveness
•    Building the winning team with the right resources with the right skills at the right places

(2) Supply Chain Optimization

A well-designed and effectively managed supply chain is critical to the success of any business. It involves managing the entire product life cycle from raw materials procurement, through manufacturing, distribution, and ultimately sales. Key success factors include optimizing performance in procurement, inventory management, material handling, manufacturing, transportation, distribution, and sales.

At BioQuest Advisory, we have a team of experienced supply chain consultants who are well-versed in lean 6 sigma and Kaizen methodologies and tools. They work closely with clients across various industries to help optimize their supply chain processes, achieving both cost and quality objectives. Our consultants bring a wealth of experience and expertise to the table, helping clients identify and implement best practices that can streamline their supply chain operations, reduce costs, improve quality, and enhance customer satisfaction.

By partnering with BioQuest Advisory, clients can benefit from our consultants' deep knowledge of supply chain management, their hands-on approach, and their ability to identify and implement solutions that are tailored to their unique needs and objectives. We are committed to delivering tangible results for our clients, helping them to achieve a competitive edge and position themselves for long-term success.

Our services include:

Supply Chain Management
•    Strategic Sourcing and Procurement
•    Production Planning and Demand Management
•    Warehouse and Inventory Management
•    Logistics and Reverse Logistics

Technology Enablers for Supply Chain
•    Intelligent Automation
•    Graph Analytics


(3) Transforming Finance

Finance has undergone a significant transformation in recent years. No longer is it simply a function of accounting and reporting; instead, it has become an integral part of modern business operations. Finance now plays a key role in business planning, investment analysis, profitability measurement, liquidity management, and internal controls. The best practices in Finance are forward-looking, leveraging real-time performance measurement, scenario planning and simulations, and harnessing big data for better analytics and more accurate forecasting.

At BioQuest Advisory, we have a team of seasoned finance experts who are well-versed in the latest trends and technologies in the finance industry. Our finance veterans have extensive experience partnering with clients across industries to unlock the full potential of finance in its new role as an effective business partner. We work closely with our clients to design and implement finance strategies that align with their unique business goals and objectives. Our solutions are tailored to help clients navigate the ever-changing business landscape, capitalize on emerging opportunities, and manage financial risk.

Our team of finance experts provides clients with a wide range of services, including financial analysis, risk management, financial reporting, and tax planning. We leverage advanced data analytics tools and techniques to deliver actionable insights and real-time performance measurements that allow clients to make informed decisions quickly. By partnering with BioQuest Advisory, clients can stay ahead of the curve in finance and drive long-term success.

Our services include:

Finance Transformation
•    Revising Finance’s mission statement
•    Process improvement
•    Automation to focus on high value work
•    Building competencies to meet business realities
•    Enhancing controls
•    Effective and timely reporting 
•    Working capital optimization
•    Treasury management
•    Profitability Measurement
•    Profitability measurement methodology
•    Profitability systems implementation

Supporting Business Expansion
•    Building a scalable cross-border Finance team
•    Investment and capital planning
•    Financial business case
•    Leverage strategy
•    Merger & Acquisition

(4) Governance, Risk and Compliance

Effective governance is essential for any organization to achieve its objectives and manage risk. A well-designed governance framework helps mitigate the risk of fraud, inconsistencies, inaccuracies, and mistakes. It ensures that the organization operates in compliance with applicable laws and regulations and aligns with its business goals and objectives.

At BioQuest Advisory, we understand the critical role that governance plays in managing risk and achieving organizational success. Our team of experienced consultants includes internal audit, regulatory, and compliance professionals who have worked across various industries. We partner with our clients to develop effective governance frameworks that align with their unique business goals and objectives.

Our team leverages advanced technologies and tools to conduct comprehensive risk assessments and identify areas of weakness in governance and controls. We work closely with our clients to develop and implement risk management strategies, policies, and procedures that are tailored to their specific needs. Our solutions are designed to improve transparency, accountability, and compliance, while minimizing the risk of fraud and other financial irregularities.

Our expertise in governance extends to all aspects of the organization, from financial services compliance to corporate controls and biotechnology & pharmaceutical regulatory affairs. Our comprehensive approach ensures that our clients have the necessary tools and resources to effectively manage risk, protect their assets, and achieve their long-term objectives. With BioQuest Advisory, clients can have confidence in their governance framework, knowing that they have a partner who is dedicated to their success.


Our services include:

Risk Management Strategy and Framework
•    Enterprise risk management
•    Supplier risk management
•    Operational risk management
•    Program risk management
•    Technology risk management
•    Clinical risk management
•    R&D risk management
•    Outsourcing and Offshoring risk management

Enhancing Internal Controls
•    Process design and Standard Operating Procedures ("SOPs")
•    Internal controls assessments
•    Gap analysis and recommendations
•    Remediation on audit findings
•    Internal Audit co-sourcing
•    Implementation of Governance, Risk and Compliance (GRC) solutions
•    Implementation of Quality Management Systems

(5) Shared Services

Shared services have emerged as a popular approach to optimizing efficiencies and controls while reducing costs. It combines the best of both centralized and decentralized models, allowing organizations to standardize systems and processes across multiple business units or locations, while maintaining flexibility and agility.

At BioQuest Advisory, we have a team of experienced consultants who specialize in building and managing shared service centers in Asia and Eastern Europe. Our experts understand the challenges and benefits of shared services and are dedicated to helping our clients develop effective shared service strategies that meet their unique business needs.

Our consultants work closely with our clients to identify areas where shared services can improve efficiency and reduce costs. We provide end-to-end support, from initial feasibility studies and business case development to implementation and ongoing management. Our approach is tailored to each client's unique business goals and objectives, ensuring that our solutions deliver measurable results.

Our shared service center services extend to all areas of the organization, including finance and accounting, human resources, procurement, IT, and more. We leverage advanced technologies and tools to automate and streamline processes, improve data accuracy, and reduce cycle times. Our solutions are designed to be flexible and adaptable, ensuring that they can keep up with changing business needs and market demands.

At BioQuest Advisory, we understand that creating and maintaining a shared service center is a journey, not a one-time event. That's why we work closely with our clients to develop a long-term roadmap for success. Our shared service center solutions are designed to be sustainable and scalable, ensuring that our clients can continue to reap the benefits of shared services for years to come.

Our services include:

Strategy and Planning
•    Feasibility studies and generation of options
•    Business case and investment estimations
•    Regulatory constraints (i.e. offshoring)
•    Deployment plan for current resources

Implementing a Shared Service Centre
•    Project management
•    Target operating model and process & controls design
•    Systems vendor selection and implementation
•    Recruitment
•    Training
•    Defining service level agreement


Enhancing the Current Shared Service Centre's Capabilities
•    Internal controls and risk assessments
•    Process improvement
•    Gaps analysis and remediation
•    Performance measurements
•    Capacity planning
•    Workforce assessments


(6) Customer Excellence

The evolution of customer behavior over the past two decades has been phenomenal, with the rise of digital channels and social media changing the way businesses engage with their customers. As a result, businesses must continuously adapt their customer strategies to stay relevant and win new markets.


At BioQuest Advisory, we understand that each client has unique customer engagement priorities and strategies. Our team of experts work in close collaboration with clients to craft the optimal customer experience by leveraging technology and innovative engagement methods. Through our tailored approach, we help our clients stay ahead of the curve and maintain a competitive edge in their industry.

Our services include:

Customer Engagement Transformation
•    Service strategy
•    Customer research
•    Customer centric business model
•    Technology enablement
•    Process optimization
•    Training strategy and plan 

Service Continuous Improvement
•    Service audit
•    Customer satisfaction analytics
•    Customer service training

•    Global Service Centre of Excellence
•    Global/regional service/call centers


Technology Enablers for Customer Excellence

•    Intelligent Automation

•    Graph Analytics

(7) Human Resource Advisory

Human resources (HR) is a vital part of any organization, as it encompasses the most critical element of the organization - its people. People give an organization its identity, character, aspirations, and the ability to deliver quality outcomes. In today's fast-paced business landscape, it's important for organizations to have an HR function that is well-aligned with the company's overall strategic objectives.


At BioQuest Advisory, our team of seasoned HR advisors has extensive experience in partnering with our clients across various industries to attract and retain the right talent, as well as build better infrastructure in the HR function. With a focus on automation and analytics, we help our clients streamline their HR processes, optimize their employee engagement, and foster a culture of excellence. We understand that every organization has unique HR needs and priorities, and we work closely with our clients to provide tailored solutions that align with their business objectives.

Our services include:
Resource Management
•    Talent strategy
•    Succession planning
•    Performance management
•    Capabilities assessments
•    Compensation & Benefits review
•    Employee engagement and communications
•    Organization culture
•    Resource planning
•    Learning and development planning
•    HR analytics and metrics

HR Efficiency
•    Implementing HR systems
•    HR Shared Service

HR Support for Internationalization
•    Cross-border HR management
•    International Mobility


(8) Post-Merger Integration

Mergers and acquisitions can present a unique set of challenges, particularly when it comes to post-merger integration. Achieving a seamless and smooth integration is essential to realize the full synergy of combining two or more business entities. However, business integration is often complex and multi-faceted, involving processes, regulatory compliance, technology, and people and culture. The success of the post-merger integration depends on the concerted effort of various key functions such as finance, HR, IT, regulatory, and process teams to work together to overcome challenges and make the right decisions for the newly merged organization. As the merger involves people from both sides coming together to form an integrated organization, the neutrality and independence of the integration project team help to build trust and harmony.

At BioQuest Advisory, we understand the complexities of post-merger integration, and our experienced consultants with diverse backgrounds, such as finance, process, IT, and regulatory, work in partnership with our clients to plan, execute and deliver the newly merged organization. We bring our technical skills and experience to the table, along with our value of being independent and neutral, to ensure that the integration process runs smoothly and efficiently. We work closely with our clients to identify areas of potential risk and opportunities for synergy, and develop comprehensive plans to address these issues while keeping the organization's strategic goals in focus. Our goal is to make the post-merger integration process as seamless as possible while ensuring that the newly merged organization is set up for long-term success.

Our services include:

•    Post-Merger Integration Planning and Communication
•    Post-Merger Execution 
•    Systems Integration

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